2023 Christmas Trading & Delivery

We are open 7 days for Click & Collect of those last minute gifts!

 

We are open 7 days for Click & Collect of those last minute gifts!

The Auspost Christmas cut-off for express shipping is the 21st of December for delivery to Metro areas, we can't guarantee that orders placed after this date will arrive in time for Christmas.

We are recommending all orders are placed by the following dates for delivery within Australia by Christmas:

• Parcel Post – 18th December 2023
• Express Post – 21st December 2023

* Excludes to WA & NT orders, extra shipping time required.

For New Zealand shoppers we recommend allowing a little more time & placing your orders by early December: 

• NZ Parcel Post – 7th December 2023
• NZ Express Post – 13th December 2023

At Scooter Village we use Australia Post exclusively wherever possible. As well as extended trading hours Aust Post are also delivering on weekends leading up to Christmas Day. We have answered some commonly asked questions below to help with your Christmas Shopping decisions. If you still need assistance please give us a call or use our easy online chat.

To see the latest updates  Auspost information, please click here.

 

Q: Will I get my order before Christmas?

Your delivery time will depend on where you live and the shipping method you select. 

The following cut-off dates are a guide only, if in doubt please choose express shipping as Aus Post will prioritise these parcels. Scooter Village will dispatch late orders up until 12pm Friday 22nd  but give no guarantee on delivery dates. We strongly encourage you to allow a few extra days to allow for any unforeseen circumstances.

Please don’t leave your on-line shopping till the last minute. Domestic delivery Christmas cut-off dates:

 

Parcel Post:	Saturday, 14th December 2023
Express Post:	Saturday, 20th December 2023

 

Q. Can I pick-up my order?

Yes, Scooter Village offers free in-store click & collect! We are open 7 days till late for your last-minute Christmas shopping. Simply quote your order number and one of our helpful staff will assist with your order.

 

Q. How do I track my order?

You will receive an Aus Post tracking number via email when your order is dispatched.

Both standard and express post have tracking numbers for your convenience. Simply go to the Auspost parcel tracking site & enter your tracking number.

 

You can also find your tracking number by logging into your Scooter Village Account.

If you did not receive your tracking or need further assistance please email us at sales@scootervillage.com.au.

 

Q. What are your Christmas trading hours?

The Village will be trading till 5pm Mon 18th &Tues 19th, Wed 20th till 8pm, Thurs 21st till 5pm, Fri 22nd till 8pm. We will also be open till 3pm Christmas Eve for your last-minute stocking fillers & in-store pick ups.

 

Monday, 18th Dec. 2023	10am	till	5pm
Tuesday, 19th Dec. 2023	10am	till	5pm
Wednesday, 20th Dec. 2023	10am	till	8pm
Thursday, 21st Dec. 2023	10am	till	5pm
Friday, 22nd Dec. 2023	10am	till	8pm
Saturday, 23rd Dec. 2023	9am	till	8pm
Sunday, 24th Dec. 2023	9am	till	3pm
Monday, 25th Dec. 2023	CLOSED
Tuesday, 26th Dec. 2023	10am	till	3pm
Wednesday, 27th Dec. 2023	10am	till	5pm
Thursday, 28th Dec. 2023	10am	till	9pm
Friday, 29th Dec. 2023	CLOSED
Saturday, 30th Dec. 2023	CLOSED
Sunday, 31st Dec. 2023	CLOSED
Monday, 1st Jan. 2024	CLOSED
Tuesday, 2nd Jan. 2024	CLOSED
Wednesday, 3rd Jan. 2024	CLOSED
Thursday, 4th Jan. 2024	CLOSED
Friday, 5th Jan. 2024	Normal Times

 

Don't forget we are open 7 days till late and always happy to assist with your scooter questions. Phone (07) 3172 1840 or click below to contact us: